Welcome to the Sysmex Customer Portal.

If you have a login for the site, please sign in using the form below. If you have forgotten your details please click here  

This page requires that you know the email address that you've been signed up with. If you wish to log a support call please using the link on the right below and then sign in with your site's username and password. If you are unsure about any of this information please contact the Training Academy on 0870 0666960

Sysmex Customer Support Centre (CSC)

The Customer Support Centre (CSC) is manned daily by a team of highly trained Engineers and Product Specialists and supported by a new telecommunication technology for both call handling and tracking.

Our aim is to ensure thst your call is answered promptly by the specialist you need, offering the highest level of assistance quickly and effectively.

The in-house CSC is supported by our team of 7 Product Specialist/Trainers, an in-house engineer for technical troubleshooting and engineering on the road who are able to take calls or visit customer sites as required.

Furthermore the ‘Sysmex Customer Portal’ supports 24/7 customer support call logging and tracking as well as automatically sending call status updates by e-mail.

Give us a call!

  • Product Support: 0870 902 9216
  • Service Support: 0870 902 9217
  • Sales Support: 0870 902 9220
  • Reagent Ordering: 0870 902 9213
  • Online Support Portal:

Get In Touch

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Customer Portal

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