Underpinned by its Vision, Values and International Quality Standards; ISO 9001-2008 and 27001-2005, Sysmex continues to provide an optimum service to its customers not only through its people, innovative products and after sales support, but also through partnership and long term relationships.
Sysmex will ensure Continual Improvement through its Business Management System (BMS), but more specifically through the development of its people, effective communications, teamwork, adaptability, trust and empowerment, which will deliver mutual success.
The BMS provides the framework within which Sysmex operates and delivers consistency of our business model and business strategies
Furthermore, the BMS supports our leading principles, compliance code and regulatory requirements which is ‘The Sysmex Way’
Sysmex therefore aims to:
- Ensure that the Business Management System is fully understood, supported and practiced at all times by regular audit and assessment
- Understand the needs of our customers and the dynamics of changing markets, so that we may continually improve our business offering
- Dynamically develop our technology and infrastructure such that we may continue to offer the highest levels of service when meeting customer expectations
- Instil a Quality culture within our workforce to ensure that we provide an optimum support and service level to our customers
- Consult with key stakeholders in order to involve them in how we deliver and develop our products, service and activities
- Be an employer of choice by providing employee satisfaction through: support, recognition, equality, values, training, development, and by maintaining a safe and pleasant working environment
- Promote a Health and Safety Management System which safeguards the health, safety and welfare of our employees, business partners and the general public
- Manage all risk and impact, associated with our activities, to the environment by assessment and making consideration to this within our business model
Please get in touch with Sysmex UK to find out how we can help your organisation through our market-leading diagnostic instruments and support services.
