Menu

We are looking for a new Data Input Administrator to join our Customer Service team!  Our Customer Service team provide exemplary support to our customers, to ensure they are supported throughout their time with Sysmex.  This role is office based in our UK headquarters.

Data Input Administrator FTC 18 months
Your responsibilities

Customer Order Processing

  • Ensuring all customer / intercompany reagent orders are processed in an efficient and timely manner
  • Logging & processing orders and ensuring progress.
  • Dealing with enquiries

KPIs

  • Adhering to agreed KPI’s, service level agreements and quality standards to maximise customer satisfaction.
  • Ensure these are met and beaten for optimum levels of delivery.

Meetings

  • Gather data and present to senior management on the status of standing order renewals with our customer base, changes to customer standing orders and any ad-hoc orders which sit outside of the standing order.
  • Work closely with the SAP / Account managers team at all times.

Standing order and Scheduled Agreement administration in sap

  • Create and maintain customer standing orders in SAP through the transaction called schedule agreements.
  • Scheduling of all standing order types dependant on the business area, changing standing order requirements based on customer emails and ensure schedules are up to date.

Standing order renewal administration

  • Complete all administration relating to standing order renewals and creation for existing customers.
  • Chasing for standing order renewals throughout the month and creating standing order schedules in excel and other software systems. Develop a robust system / process which aligns customer expectations as well as the company expectations maximising in efficiency.
Your profile

To apply for this role, you will be required to have the following qualifications/experience:

  • Minimum 3 year’s consecutive in an administrative role.
  • GCSE Maths and English
  • Competent in Excel
  • Minimum 2 years SAP (SD) Sales & Distribution Experience (desirable not essential)
We offer

This role is eligible for our extensive company benefit package including hybrid working!

Please note: Hybrid working will commence after any required training has been completed.

The working hours for this role are normally 09.00 – 17.00.

We will be holding an assessment day for this role on the 27th May 2022, so you would need to be available on this date to attend this in person.  Closing Date for applications is 20th May 2022.

Key Recruiter
Claire Davey
Place of Work
SYSMEX UK LTD
Field of Employment
Customer Service
Working Experience
2 to 5 years
Type of Employment
full-time
Offer valid until
28-05-2022

 

 

Lighting the way with diagnostics

Lighting the way with diagnostics

Copyright © Sysmex Europe SE. All rights reserved.
Customize your experience

We use cookies to enable you to optimally use our Website and to improve our communication with you. We shall take your selection into account and use only the data for which you give us your consent.

* May lead to restrictions in content and in the user experience
Detail about cookies
Essential cookies
These cookies help to make our website usable by enabling basic features such as page navigation and access to secure areas of our website. Our website cannot function properly without these cookies.
Statistics cookies
By collecting information anonymously, these cookies help us to understand how visitors interact with our website. This information enables us to continually improve our platform.
Marketing cookies
are used to track visitors on websites. The intention is to show advertisements that are relevant and appealing to the individual user and are, therefore, valuable to publishers and third-party advertisers.