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Frequency Asked Questions:

How much training will I receive?

  • Each Sysmex analyser purchased is automatically accompanied by a number of training credits, to allow you to arrange the most appropriate training to suit your needs. The amount of credits received are specific to each instrument.
  • You can choose from a wide range of courses which can be delivered remotely, face-to-face or are self-directed.
  • Courses suited your level of expertise – Comprehensive, Advanced or Routine Use.
  • You can top up your training as and when required – the system is completely flexible and built around your specific training needs.
  • You will receive further training credits in subsequent years based on your range of equipment.

Do I have to leave the lab?

For all your basic training needs, the Sysmex Training Academy can accommodate training at your premises at a date and time which suit you. Our dedicated training platform, Sysmex Academy, can provide remote and self-directed courses which can be undertaken at your convenience. Comprehensive training courses, held at the Sysmex UK Training Suite in Milton Keynes, are designed to share expert knowledge efficiently and effectively. Recognising the time pressures you are under these are managed to minimise the time you or your staff are away from the laboratory.

Can I use the training credits for anything else?

Yes, in year 2 onwards, Training Credits can also be used to keep your professional knowledge and skills up to date by attending relevant conferences and professional development events such as the IBMS, Sysmex User Symposium or the NEQAS & BSHT Annual Meetings.

Credits can also be used to purchase certain educational materials and subscriptions.

How can I arrange training?

It’s easy. Simply contact the Sysmex Training Academy at academy.training@sysmex.co.uk, or alternatively use the booking form/contact us page located on Sysmex Academy.

How many credits will I receive?

Instrument

Credits

Credits

 

Year 1

Year 2 onwards

XN-Series

18

9

XN-L Series

3

3

XP-300

3

3

EPU Server

24

9

SP Series

3

1

Starrsed Series

3

1

Tosoh Series

3

3

RAL Series

3

1

DM Series

6

3

CS-Series

18

9

CN-Series

18

9

CA-Series

3

1

PFA-200

3

3

What can my training credits buy?

Activities

Duration (Days)

Cost in Credits

Onsite training

3

1

In-House Training (Sysmex House)

2 or 3

6 or 9

User Symposium - Day Delegate

1

6

User Symposium - 24hr Delegate

2

12

E- books

Contact Sysmex Training Academy

IBMS Congress

Contact Sysmex Training Academy

Scientific /Educational Meetings

Contact Sysmex Training Academy

Are there any other benefits?

You will also receive the following benefits:

  • Access to Sysmex Academy – a dedicated, customer training platform.
  • Access to the Sysmex Digital Library – view and download the latest discipline-specific educational e-books.
  • Certification upon completion of training
  • CPD Accreditation – All our training courses are CPD accredited.
  • Go-Live Support - All customers receive on-site support on the day the installation goes live.

What is the blended learning approach?

Sysmex Training Academy adopts a blended learning approach to customer training and education. The aim is to combine online/remote elements with traditional face-to-face classroom methods to utlise the most appropriate delivery technique.

  • Physical face-to-face training
  • Interactive webinars
  • Self-directed courses
  • Multimedia courses
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